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GoTrack Media

Understanding Your Audience

When it comes to digital marketing it can become quite overwhelming on deciding what content to deploy to really garner attention and ultimately a conversion. As a business the most important thing to keep in mind to relieve some of this stress is to center everything around your audience. It is vital for your business to understand your audience first and the problems they are looking to solve. By doing so you will be able to be efficient in generating content that is aligned in helping potential customers solve those problems. As well as the fact that the more you match that demand with content, you help build a sense of a consistency as a brand.

Before you deplete resources on generating content, it is fundamental to understand your audience first. A few of these aspects include demographic, location, and the level of interest in your product. As a business if you are unsure of how to generate this data, we have a few tips below that can definitely help you get started.


1. Surveys

  • Surveys are a great way to ask existing customers on how they discovered your business or what specific products made them chose your organization over others

  • Surveys can gather insights that can help pin point what is working and areas that may need improvement.

2. Consumer Behaviour Reports

  • Consumer behaviour reports can help extract deeper consumer information and present a more personalized website experience to your customers.

  • They reveal browsing behaviour, purchasing behaviour, and email behaviour. You can leverage the information such as buying patterns from these reports to really see what products are more desirable that your business is providing

  • You can keep track of what types of email campaigns are generating more attention & clicks

  • One great tool we recommend using is (Mailchimp). You can deploy full email campaigns with their platform.

To shift towards more clarity on who your audience is, try to ask your organization these questions.

  • What websites/apps are customers using?

  • Who are their current influencers?

  • Who are your competitors?

  • What are they doing differently?

We hope you can use these strategies and tips to help really sharpen your organization and business. Effective strategies are what separate the business that thrive and the ones that don't.

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